I already have an heirloom diamond. Can you put it in one of your settings?
We can put an heirloom diamond in one of our settings at an additional cost, however, you will need to mail us your diamond so it can be reset in our factory.
Can I get my engagement ring engraved?
All engagement rings come with complimentary engraving. We can even engrave symbols such as hearts and infinity signs. Depending on your ring size, we can engrave up to 12 characters including spacing.
Can I see your engagement rings in person?
PMChannel has a showrooms where you can walk in to see and test our rings, visit our contact page for more info.
Can you repair broken jewelry?
If a piece of jewelry needs to be repaired, it should be sent to us for an assessment. If there are any fees, the customer will be notified of the cost prior to any work being done. Once the fee(s) are approved, our team will proceed with the repair. please reach out to us via our contact page for more info.
Do you create custom wedding rings?
Yes, we create custom wedding rings! There’s no extra fee to create a custom ring. We’ll create a 3D render for you so you’ll know exactly what your ring will look like. To get started, reach out to us via our contact page.